100% satisfaction guarantee! If you are unhappy with your purchase of any of our programs, memberships or products, please contact us within 30 days so we can make it right.
7-day satisfaction guarantee on our online programs. We are committed to supporting you and will work with you to find solutions for any issues you may be having with our programs. If you’re not completely satisfied, let us know within 7 days and we’ll give your money back. All you need to do is send us a note at hello@healthykidshappykids.com letting us know you’d like a refund and why the program didn’t work for you.
If your shipment arrives damaged or otherwise does not meet your expectations, please contact us within 7 days of receiving your package to arrange for a refund. Products may be returned within 7 days of purchase for a full refund, except for heat-sensitive items, which are non-returnable unless damaged during shipping. All return shipping/handling is the responsibility of the customer and will be deducted from any refund amount. To be eligible for a return, your item must be unused and unopened, in the original packaging. and in the same condition that you received it. Products with labels that have been altered in any way are non-returnable. Please do not send your purchase back to the manufacturer.
After this first 7 days, and up to 30 days after the purchase date, if you have questions or product concerns, please contact us and we will work with you to find a solution, including additional product information, store credit, replacement or refund.
To complete your return, we require a receipt or proof of purchase.
Please contact us at hello@healthykidshappykids.com for return authorization and information before returning any products.
We are committed to supporting your family’s health, value your trust, and thank you for being part of Healthy Kids Happy Kids!